What Long Beach Homeowners Say About Novak Lock & Security Long Beach
We’ve been serving Long Beach since 2002, and every one of those 60,000-plus jobs left behind a written price, a photo record, and a customer who knew exactly what they paid for. Reviews don’t come from asking nicely. They come from showing up on time, quoting the work before touching a single cylinder, and standing behind it for 365 days. Here’s what that looks like in practice.
Recent Reviews
We bought a 1940s bungalow in Belmont Heights and every door had a different key. Daniel Novak’s team rekeyed five cylinders to a single Schlage keyway in about 90 minutes. The dispatcher quoted $29 per cylinder over the phone, and the invoice matched exactly - Haven Standard Clause 1, no surprises.
- Carlos S., Belmont Heights, Long Beach
Our office in Bixby Knolls needed an access control system after a break-in. Novak installed a keypad entry with audit trail on the front door and rekeyed the interior suites. They left us a photo record of every wire run and a written scope showing which employees had which codes. Six months later, we added a second reader - same technician, same documentation.
- Cedric F., Bixby Knolls, Long Beach
I locked myself out of my truck at 11 p.m. near the Traffic Circle. Called (424) 340-6795 and a live person answered, no menu. Technician arrived in 22 minutes, opened the door without damage, and the price was exactly what they said - $89 for the emergency unlock. Didn’t try to sell me anything extra at midnight.
- Eric K., Traffic Circle area, Long Beach
We manage a 12-unit building in Alamitos Beach. Novak rekeyed between tenants for years, but when we needed to upgrade to high-security cylinders, Daniel walked us through Medeco versus Mul-T-Lock in plain English. Picked Medeco M3, installed 14 cylinders, and every tenant got a restricted key that can’t be duplicated at a hardware store. Written price before he started, photo record when he left.
- Andres R., Alamitos Beach, Long Beach
My Baldwin deadbolt on Ocean Boulevard was sticking for months. Another locksmith in Long Beach quoted $340 to replace it. Novak’s free second opinion found the bolt was misaligned with the strike plate - 20 minutes of adjustment, $45, and they showed me the wear pattern on the photo record. The 365-Day Done Right Promise meant something when it saved me $295.
- Carlos S., Bluff Park, Long Beach
We had a master key system installed at our warehouse near the Port of Long Beach. Novak created a three-level hierarchy: grand master for ownership, sub-master for department heads, change keys for individual offices. When we needed to add a new suite six months later, they pulled the written scope from our file and matched the pinning exactly. No guesswork, no re-engineering.
- Cedric F., Port of Long Beach area
Why Customers Trust Us
These reviews repeat the same patterns because our procedures don’t change. Haven Standard Clause 1: the price on the phone is the price on the invoice. Clause 3: every visit gets a documented photo record. Clause 7: background-checked, uniformed technicians - no subcontractors, no exceptions. The 365-Day Done Right Promise backs every lock installation, rekey, and emergency call in Long Beach, from Naples to Signal Hill and every neighborhood between.
Daniel Novak has owned and operated Novak Lock & Security Long Beach since 2002. The business is independently owned, not a franchise, and governed by The Haven Standard - the same quality framework applied across all ten Haven brands. That means factory-authorized work on Medeco, Mul-T-Lock, Abloy, Baldwin, and Schlage, with pricing delivered in writing before any work begins.
Calls are answered by a live person, 24/7. No voicemail queue, no callback window. Whether you’re locked out near Cal State Long Beach at midnight or scheduling a commercial access control survey in Downtown, you’ll speak to someone who can dispatch a technician and quote your price on the spot.
Free second opinions on any written estimate. Bring us a competitor’s quote and we’ll review it at no charge. We’ve been doing this since 2002 because transparency isn’t a marketing angle - it’s the foundation the business was built on.
Call (424) 340-6795 for your written quote today.
Written by Daniel Novak, Owner at Novak Lock & Security Long Beach, serving Long Beach since 2002.